Office Clerk Job Description Template

An office clerk works in an office.

Office clerks handle the important tasks that keep your organization running smoothly, such as logging customer data, ordering supplies, and welcoming guests. They might also answer your phone, reply to customer emails, and set up meetings for your staff. Regardless of the tasks you need to be completed, the first step to finding right-fit candidates is to create a compelling office clerk job description.

Use this job description template to create a custom advertisement for your open position. Simply edit this document to reflect your needs, then use your completed job description to attract qualified candidates. You can also browse Monster’s other office clerk job listings for more inspiration about which details to include.

An office clerk works in an office.

Office Clerk Job Description

Intro Paragraph: The first part of your job description should be a quick summary that helps candidates decide if they’re a good fit and interested in the open position. Mention what the job is about and which type of candidates you’re looking for.

For example:

As an office clerk at [company name], you will ensure the day-to-day operations of our organization run smoothly. Your main responsibilities will include entering data, organizing files, managing office supplies, and supporting the administrative team. We’re looking for someone who thrives in a structured environment, pays close attention to detail, and is proficient with basic computer applications. If you’re the type of person who enjoys keeping things organized and running like a well-oiled machine, we’d love to hear from you!

About Our Organization: Next in your office clerk job description, include information about why your company stands out as an excellent place to work. Emphasize your company culture and shine a light on your core values. Common core values include integrity, innovation, teamwork, and inclusivity. This section is great for attracting Gen Z and Millennial employees, who value a sustainable work-life balance and are attracted to companies that align with their interests and personal aspirations.

Use the following example to create your “about us” section:

A dedicated team that strives for excellence is at the core of our success at [company name]. We take pride in fostering a work environment that values organization, teamwork, and a commitment to delivering quality service. Join us as we navigate the dynamics of our industry, setting standards for excellence and creating a workplace that thrives on collaboration and growth.

Office Clerk Job Responsibilities: In your next section, explain the daily responsibilities you anticipate candidates to handle. This will help them gauge their interest in the position and decide if they have the required skills and experience. Here’s a list of common responsibilities to get you started:

  • Maintain information databases and spreadsheets, including employee records and financial documents.
  • Handle incoming calls, providing information or directing calls to the appropriate person.
  • Respond to emails in a timely manner.
  • Coordinate appointments, meetings, and events.
  • Keep track of office supplies, place orders, and maintain stock.
  • Record expenses, process invoices, and help with financial tasks.
  • Assist with administrative tasks, such as document preparation, drafting correspondence, and special projects.
  • Greet visitors and direct them to the appropriate person.
  • Manage the reception area.
  • Providing support to customers or clients, addressing inquiries or concerns.
  • Set up meetings and take notes.
  • Make travel arrangements for employees.
  • Plan and organize office events or functions.

Work Hours and Benefits: Next in your office clerk job description, include information about the schedule your office clerk will be working. Specify the expected in-office hours, such as Monday through Friday from 9 am to 5 pm. Additionally, mention if the position is full or part time and whether there’s flexibility for remote work, such as in a hybrid work environment.

Also list the benefits and perks your company offers, such as:

  • health insurance
  • paid time off
  • retirement plans
  • professional development
  • wellness programs

Office Clerk Qualifications and Skills: Your organization will need to find candidates with specific qualifications and skills. Edit this list to meet your specific needs:

  • Attention to detail in managing files, records, and documentation.
  • Familiarity with office equipment, such as copiers and scanners.
  • Basic knowledge of office management software and tools.
  • Strong organizational skills with the ability to multitask.
  • Ability to prioritize tasks and meet deadlines.
  • Excellent verbal and written communication skills.
  • Professional phone etiquette and the ability to handle inquiries effectively.
  • Clear and concise email communication.
  • Customer service oriented with a friendly and helpful demeanor.
  • Ability to assist clients or customers with inquiries or requests.
  • Willingness to support colleagues and contribute to a positive work atmosphere.
  • Analytical thinking and problem-solving skills.
  • Ability to work independently and take initiative when needed.

Education and Experience Requirements:

  • High school diploma or equivalent.
  • Experience in a similar role.

Call to Action: Once potential candidates have learned about your open position, what should they do? Clarify the next steps they should take next with a straightforward call to action. For instance, you may prompt them to “apply now” or “discover more.”

Find Your Next Office Clerk Today

Once you’ve created an engaging office clerk job description that captures the interest of your ideal candidates and offers clear instructions on how to reach out, elevate your candidate search by signing up for Monster. Create a free job posting and gain access to millions of job seekers looking to join an organization like yours.