Retail Store Manager Job Description Template

A retail store manager works with her team.

The retail store manager is responsible for the overall management of a business by ensuring that both the operational and commercial sides run smoothly. By being the point of contact between the staff and customers, they assure all procedures and guidelines are being followed.

Follow the layout of this retail store manager job description template and start creating your professional job post. Add work requirements and details specific to your open position to stand out from the competition. If you need more ideas about what to include, browse our retail store manager job listings.

A retail store manager works with her team.

Retail Store Manager

[Intro Paragraph] The first paragraph of your retail store manager job description should introduce the company. Consider this the first impression you’ll make on interested readers. Mention the type of products you sell, the size of your staff, and the location of your store. Show prospective candidates what you bring to the table.

Retail Store Manager Job Responsibilities: This paragraph is the most important part of your retail store manager job description.  After all, you want to ensure that the new candidate knows how to manage their staff and retail store. Keep in mind that retail floor manager duties and responsibilities may differ from what you would write in an assistant store manager job description.

  • Completes store operational requirements by scheduling and assigning employees.
  • Maintains store staff by recruiting, selecting, orienting, and training employees.
  • Promotes optimum staff performance by coaching, counseling, and disciplining employees.
  • Achieves financial objectives by preparing an annual budget, scheduling expenditures, and analyzing variances.
  • Identifies current and future customer requirements by establishing rapport with potential and actual customers to understand service requirements.
  • Ensures availability of merchandise and services by approving contracts.
  • Formulates pricing policies by reviewing merchandising activities, determining additional needed sales promotion, and authorizing clearance sales.
  • Markets merchandise by studying advertising, sales promotion, and display plans.
  • Secures merchandise by implementing security systems and measures.
  • Protects employees and customers by providing a safe and clean store environment.
  • Maintains the stability and reputation of the store by complying with legal requirements.
  • Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
  • Leads operations by initiating, coordinating, and enforcing program procedures.

[Work Hours and Benefits] You should tell prospective managers about their work schedule and any travel requirements or odd hours in the next paragraph of your retail store manager job description. Job descriptions that include details on the shifts and work hours perform better. Next, include office perks that are unique to your company or position, for instance, shopping credits or discounts, profit sharing opportunities, or generous vacation time.

Retail Store Manager Qualifications and Skills

  • Strong customer service skills
  • Superior management skills
  • High level of flexibility
  • Ability to adapt to different customers
  • Great written and verbal communication skills
  • Natural talent for motivating and developing teams

Store Manager Education Requirements and Experience Preferences

  • High school Diploma
  • Minimum of [number] years of retail management experience

[Call to Action] An effective retail store manager job description gives job seekers directions on how they can apply to your job post. Include a strong call to action that tells retail managers where to send their resumes. Provide HR’s email address, a link to the hiring website, or your company’s phone number in case of any questions.

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The ideal retail store manager brings the staff of your store together while making sure the operations run smoothly. Let us help you find the perfect candidate by offering a free job post.