Cashier Job Description Template

Great cashiers don’t just complete transactions; they have top-notch customer service skills and leave customers smiling. Whether you’re hiring someone to work at a grocery store or a clothing store, the key to finding someone with the right blend of hard and soft skills to be successful is to write a compelling cashier job description.

You can edit this job description template to your hiring needs to find qualified candidates. It’s also helpful to look at cashier job postings on Monster to see how similar businesses are hiring for this essential role.

This template was written by Monster’s team of experts based on job description best practices. 

Cashier Job Description 

[Intro Paragraph] Kick off your job description with a short summary of the role and main responsibilities. This will help candidates decide if they are interested in the job and have the necessary skills. You could say, “We are seeking a cashier who is capable of handling customer transactions, packaging purchases, managing cash, and more. The ideal candidate should possess strong customer service skills, have knowledge about our company’s products, and be enthusiastic about representing the brand to the public.”

About Our Workplace: Use this section of your cashier job description to show the advantages of joining your retail team. For example, you could describe the company culture, mission, and values. Motivated cashiers will want to advance to supervisor and manager roles, so it’s helpful to share your commitment to career advancement.

Cashier Skills and Responsibilities: Share a list of the most important job responsibilities. Include a detailed list so candidates can determine whether they are interested in the day-to-day work and have the skills to be successful. Depending on your hiring needs, you could include the following:

  • Uses a cash register to process sales by scanning items and totaling purchases
  • Processes coupons and store discounts
  • Answers customer questions and resolves customer service issues
  • Facilitates return transactions
  • Refers to prices sheets and sale bulletins to ensure prices are up-to-date
  • Collects payments and makes change for customers who pay cash
  • Bags purchases as needed
  • Provides a positive customer experience with friendly and courteous service
  • Counts cash at the beginning and end of their shift
  • Follows store policies and procedures

Work Hours and Benefits: Use this section of your cashier job description to share the work hours and benefits. Mention the days and times the cashier would need to work. If you have a rotating shift schedule, describe it here so candidates know the time commitment. Next, share the benefits you offer for the role and any perks like company discounts, overtime holiday pay, and management training programs.

Cashier Qualifications and Attributes: Use these sections of your job description to share the job requirements. This is often an entry-level role and a coveted role for high school students. You’re likely to have a larger candidate pool if you keep education and experience requirements at a minimum. It’s also helpful to note what is preferred versus essential.

  • Friendly and positive attitude
  • Customer service skills
  • Communication skills
  • Able to make change
  • Attention to detail

Education and Experience Requirements:

  • Retail experience preferred

Call To Action: You will get more responses to your job ad if you put a call to action at the end of your cashier job description. This is where you tell job seekers how to apply for your position. For example, guide them to apply by clicking on the “apply” button at the top of the job listing.

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