Picker and Packer Job Description Template

Automation may have started shouldering some of the critical work needed to keep the supply chain running smoothly, but that doesn’t mean pickers and packers aren’t still an in-demand component of the product fulfillment process.

Pickers and packers typically work in warehouses, filling orders by selecting (or picking) and inspecting merchandise and preparing it for shipment (or packing). Whether called packagers, packaging specialists, stockers, order fillers, inventory specialists, stock clerks, or warehouse technicians, finding reliable workers with the requisite reading, quality assurance, and clerical skills needed for this critical role can present challenges. In addition, as warehouse technology and automation continues to advance, a growing number of pickers and packers will need to have the technology skills and acumen to learn to operate robotic selection and sorting systems.

An effectively written picker and packer job description is an essential step toward finding the candidate you need to enhance your warehouse operations. This job description template provides a framework that can be customized to fit your hiring needs. Browsing through Monster’s current picker and packer job listings can provide more ideas to include in your job description.

This template was written by Monster’s team of experts based on job description best practices.

Picker and Packer Job Description

Intro Paragraph: Beginning your job post with a concise overview of the open position and a brief description of your ideal candidate can increase its effectiveness. You might phrase this opening paragraph: “Are you a hard worker with a strong team ethic? If so, you might be the right next candidate to join our fast-paced fulfillment team.”

About Our Workplace: Use this section of your picker and packer job description to highlight your company culture and working environment. Summarizing your organizational mission and values, highlighting your connections to the community, and describing the scale and operations of your warehouse can set your opening apart from competing listings and sell yourself to job seekers.

Picker and Packer Job Responsibilities: The following list of day-to-day job responsibilities may differ significantly depending on the scale of your warehouse operations and the products you ship. Some common responsibilities might include:

  • Selects and packages products for shipment based on customer orders.
  • Uses technology, including smartphones and handheld devices, to sort, scan, and prepare orders.
  • Surveys items for possible damage or defects before shipment.
  • Fills customer orders promptly by reviewing order forms to ascertain scan numbers, sizes, colors, and merchandise quantities.
  • Handles, installs, positions, and moves materials to optimize inventory and meet customer orders.
  • Operates automated, computerized, or robotic picking and packing systems.
  • Attaches identification information, including pricing, to products or containers.
  • Compares invoices to items received to ensure that incoming shipments are correct.
  • Requisitions merchandise from suppliers based on available space, inventory, or customer demand.
  • Keeps products separated, organized, and in good rotation.
  • Follows safety protocols and reports problems to mitigate safety issues.
  • Operates various pieces of equipment, such as palletizers, dolly loaders, pallet wrappers, forklifts, and electrical pallet jacks.
  • Utilizes a continuous improvement mindset and assists in identifying opportunities to improve processes.
  • Stocks shelves and racks with new or transferred merchandise and maintains products in an organized manner to facilitate inventory and shipping processes.
  • Disposes of damaged, defective, excess, or obsolete stock items or return them to vendors.
  • Answers customer questions about shipments and deliveries.
  • Files receipts and tracks orders using order fulfillment software.
  • Maintains a clean, sanitary, and safe work area.
  • Performs other duties as assigned.

Work Hours and Benefits: Your picker and packer job description should include a section that outlines work hours, including opportunities for overtime pay. Next, you’ll want to determine fair compensation for your city or state by using a salary tool like Monster’s, which allows you to input the job title and location and calculate estimates for low, median, and high salaries. End this section by mentioning benefits and perks likely to appeal to candidates, such as health insurance, paid time off (PTO), or opportunities for professional development training or management training.

Picker and Packer Qualifications and Skills: Keep in mind that warehouse packaging jobs are typically entry-level, and that a daunting list of qualifications may discourage potential candidates from applying for your open role. Here are some examples of qualifications and skills you might choose to include in your picker and packer job description:

  • Attention to detail
  • Physical endurance and the ability to lift items
  • Teambuilding
  • Tolerance for repetitive activity
  • Dexterity
  • Punctuality
  • Reliability
  • Safety focus
  • Ability to read and follow written directions
  • An interest in or willingness to learn about new technology
  • Basic reading skills

Education, Experience, and Licensing Requirements:

  • High school diploma, GED, or equivalent
  • Prior retail or customer service experience preferred
  • Forklift Certification a plus

Call to Action: Your picker and packer job description can turn job seekers into actual applicants with a strong call to action that tells them exactly how and where to apply.

Leverage Your Picker and Packer Job Description to Find the Supply Chain Workers You Need

Start attracting qualified candidates now with a Monster+ Free account! Post a job listing every 30 days at no cost, no credit card required. We’ll send your ad to the best-matched candidates, and you can receive up to three free applicants. Build a stronger team today.