Chief Operating Officer Job Description Template

Chief operating officer in an executive meeting

While the chief executive officer is the face of the company and typically the most high-profile position, the chief operating officer handles the day-to-day leadership responsibilities and supports the CEO’s vision. It’s an important position, so you’ll want to make sure you find uniquely qualified candidates if you’re looking to hire a COO. This starts with a clear job description.

Use this job description to create a posting that will attract the most qualified candidates by customizing it with your specific job duties and requirements. You can also browse our chief operating officer (COO) job listings for more ideas on how to fill out your description.

Chief operating officer in an executive meeting

Chief Operating Officer

[Intro paragraph] Kick off your chief operating officer job description with an introductory paragraph that gives the prospective applicant a few details about your company and the working environment. This is your chance to set your firm apart from the rest. Taking 2-3 sentences to cater your recruiting pitch to the ideal candidate means you’ll lure the best of the best.

Chief Operating Officer Job Responsibilities:

  • Acts as a strategic partner on the leadership team and works closely with the team to ensure they are meeting performance expectations.
  • Coaches and develops the team to ensure they are delivering against key business metrics.
  • Looks for methods to improve quality, efficiency and productivity, reduce costs, increase profits, or improve control measures.
  • Works collaboratively to develop and/or improve systems, processes, controls and procedures that improve the overall efficiency of the firm and insure excellent client service.
  • Provides timely, accurate and complete reports on the operating condition of the company.
  • Manages the overall strategy, purpose, and vision of the entire Human Resources function: benefits, payroll, 401k, recruitment, learning and development, culture, performance management, and succession planning.
  • Leads and develop a team across multiple locations and over various functions.
  • Motivates and leads a high-performance management team.
  • Attracts, recruits, and retains required members of the executive team not currently in place
  • Provides mentoring as a cornerstone to the management career development program. Collaborates with the management team to develop and implement plans for the operational infrastructure of systems, processes, and personnel designed to accommodate the rapid growth objectives of our organization.
  • Demonstrates a willingness to take on new tasks with a general attitude that no task is too small, impossible, or cannot be improved.
  • Work autonomously while ensuring CEO expectations are readily met and exceeded.
  • Fosters a success-oriented, accountable environment within the company.
  • Represents the firm with clients, investors, and business partners.

[Work Hours & Benefits] This is where you can discuss the working hours and benefits specific to your company. This is your chance to tell prospective COOs about work from home and support staff options. You can also focus on the benefits that set you apart, such as stock and ownership options, paid parental leave, or corporate travel accounts.

Chief Operating Officer Qualifications/Skills:

  • Corporate management
  • Financial planning and strategy
  • Strategic planning and vision
  • Promotion of process improvement
  • Forecasting
  • Marketing and business development
  • Budget development

Education, Experience, and Licensing Requirements

  • Bachelor’s degree in business, accounting, finance, or a related field required
  • MBA strongly preferred
  • Minimum of 10 years of management experience
  • In-depth understanding of the industry including risk management, compliance, and regulatory requirements
  • In-depth understanding of accounting principles including budgeting, balance sheets, income statements, cash flow, and capital planning management
  • Demonstrated strategic leadership ability

[Call to Action] Now that you have a candidate’s interest, you need to let them know how to apply and encourage them to do so. The best job listings do that with a strong call to action. Advise prospective COOs to apply through the job listing or to contact your HR department directly.

Find the Right COO to Lead Your Company to New Heights

Writing an effective chief operating officer job description, one that both inspires top talent to apply and provides realistic expectations of what the position entails, is a great start. Next, you’ll want to get it in front of as many qualified candidates as possible in a short amount of time. Monster can help, and now you can post your COO job for free.