Telecommunications Technician Job Description Sample

Telecommunications Technician

[Intro Paragraph] The ideal telecom technician job description begins with a paragraph introducing the prospective applicant to your company and its unique working environment. Just two to three sentences catering your recruiting pitch to the ideal candidate can set your company apart from competing listings and ensure you’re attracting the best of the best.

Telecommunications Technician Job Responsibilities:

Establishes communications systems by installing, operating, and maintaining voice and data telecommunications network circuits and equipment.
Plans network installations by studying customer orders, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools; assessing installation site; and preparing an installation diagram.
Establishes voice and data networks by running, pulling, terminating, and splicing cables; installing telecommunications equipment, routers, switches, multiplexors, cable trays, and alarm and fire-suppression systems; building ironwork and ladder racks; establishing connections; programming features; establishing connections and integrations; following industry standards; activating remote access tools; and coordinating with contractors.
Verifies service by testing circuits, equipment, and alarms; and identifying, correcting, or escalating problems.
Documents network by labeling and routing equipment and cables and recording configuration diagrams and specifications.
Maintains network by troubleshooting and repairing outages, testing network back-up procedures, and updating documentation.
Maintains customer rapport by listening to and resolving concerns and answering questions.
Maintains safe work environment by following codes, standards, and legal regulations.
Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.
Updates job knowledge by participating in educational opportunities and reading technical publications.
Enhances department and organization reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

[Work Hours & Benefits] Be sure to include the work hours and benefits specific to your company. This is your chance to tell prospective telecom techs about flexible hours or workweek schedules and any travel requirements. This is also your chance to focus on benefits that set your company apart, like continuing education or tuition credits, childcare reimbursement, or paid leave.

Telecommunications Technician Qualifications/Skills:

Telecommunications systems engineering
Telecommunications knowledge
Telecommunications technologies
Audiovisual maintenance
Provisioning
Technical understanding
Functional and technical skills
Independence
Attention to detail
Verbal communication
Documentation skills

Education, Experience, and Licensing Requirements:

Bachelor’s degree in computer science, electrical/electronic engineering, information technology, or another related field
Associate degree in a related technical discipline, or the equivalent combination of education, technical training or work experience
One to three years of related IT/telecommunications experience
Data Center/PoP/Central Office installation experience preferred
Prior experience with VOIP
Prior experience with SIP Trunking implementations
Experience with basic networking protocols including DNS, DHCP, VPNs, WAN/LAN TCP/IP

[Call to Action] You’ll get the most responses to your job posting with a compelling call to action right here. Let technician candidates know how to apply and encourage them to do so, letting them know whether to click the apply link at the top of the ad, fill out an application on your website, or send their resume to someone in your company.