[Intro Paragraph] Begin your telecommunications specialist job description with a concise paragraph or list of bulleted items designed to make the case that your organization is a great place to work. You might emphasize your commitment to your clients and your community, or your investments in employee development, or your dedication to work-life balance and a healthy workplace.
Telecommunications Specialist Job Responsibilities:
- Establishes communications systems by programming voice and data telecommunications network circuits and equipment.
- Plans network installations by studying technical specifications and preparing an installation schematic.
- Inventories and prioritizes network and equipment repairs.
- Establishes voice and data networks by programming features, establishing interfaces and integrations, following industry standards, and activating remote access tools.
- Verifies service by testing and re-programming circuits, equipment, and alarms; identifying and correcting problems; and conferring with engineers.
- Documents network by recording configuration diagrams and programming.
- Analyzes network performance and prepares and presents reports based on that analysis.
- Maintains network by troubleshooting and repairing outages, testing network back-up procedures, and updating documentation.
- Maintains customer rapport by listening and answering questions and resolving concerns in a timely manner.
- Maintains safe work environment by following standards and policies.
- Updates job knowledge by participating in educational opportunities and reading technical publications.
[Work Hours & Benefits] In this section of your telecommunications specialist job description you’ll want to sell the position to potential applicants in a similar way as your first paragraph made an argument on behalf of your workplace by emphasizing your generous salary and benefits. To ensure that the salary range you mention in your job post is in line with similar salaries in your region, you can use a salary tool that allows you to input job title and location. You can also mention perks, such as 401(k), tuition reimbursement, and flexible spending accounts (FSAs).
Telecommunications Specialist Skills/Qualifications:
- Critical thinking and problem solving
- Customer focus
- Process improvement
- Verbal and written communication
- Telecommunications knowledge
- Technical understanding
- Technical zeal
- Technical documentation
- Attention to detail
- Functional and technical skills
- Dealing with complexity
- Decision making
- Operating systems
- Cloud computing skills
- Adaptability and the ability to master new technologies quickly
Education, Experience, & Licensing Requirements:
- Associate’s degree in computer science, telecommunications, information technology, or similar field preferred
- Cisco Certified Network Associate (CCNA) preferred
- 1-2 years’ experience as a telecommunications specialist, IT support, or similar
[Call to Action] Your telecommunications specialist job description should finish strong with a call to action that urges applicants to send a resume and cover letter or fill out an online application.
You’ve Crafted a Telecommunications Specialist Job Description. Now Get the Word Out
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