Telecommunications Specialist Job Description Template

Telecommunications specialist looking at network server in office

Well-trained, experienced telecommunications specialists are hard to come by, and for good reason. As communications and data become an ever-increasing focus of the global economy, the need for telecommunications specialists to network our workplaces and communities has increased—often at a faster rate than the job market can keep pace with.

Collaboration between government and the telecommunications industry is evidence of just how great the need for qualified workers in the field has become. Because this job title covers technical support personnel who work to maintain critical digital communications networks in workplaces, including frontline workers in the telecommunications industry itself, there are two levels of scarcity at play.

One of the strongest tools you can employ as you search for the ideal candidate to shoulder your network support needs is a strong telecommunications specialist job description. The template below can help you get started. For more ideas about what to include in your job post, you can look through current job listings for telecommunications specialists.

Telecommunications specialist looking at network server in office

Telecommunications Specialist

[Intro Paragraph] Begin your telecommunications specialist job description with a concise paragraph or list of bulleted items designed to make the case that your organization is a great place to work. You might emphasize your commitment to your clients and your community, or your investments in employee development, or your dedication to work-life balance and a healthy workplace.

Telecommunications Specialist Job Responsibilities:

  • Establishes communications systems by programming voice and data telecommunications network circuits and equipment.
  • Plans network installations by studying technical specifications and preparing an installation schematic.
  • Inventories and prioritizes network and equipment repairs.
  • Establishes voice and data networks by programming features, establishing interfaces and integrations, following industry standards, and activating remote access tools.
  • Verifies service by testing and re-programming circuits, equipment, and alarms; identifying and correcting problems; and conferring with engineers.
  • Documents network by recording configuration diagrams and programming.
  • Analyzes network performance and prepares and presents reports based on that analysis.
  • Maintains network by troubleshooting and repairing outages, testing network back-up procedures, and updating documentation.
  • Maintains customer rapport by listening and answering questions and resolving concerns in a timely manner.
  • Maintains safe work environment by following standards and policies.
  • Updates job knowledge by participating in educational opportunities and reading technical publications.

[Work Hours & Benefits] In this section of your telecommunications specialist job description you’ll want to sell the position to potential applicants in a similar way as your first paragraph made an argument on behalf of your workplace by emphasizing your generous salary and benefits. To ensure that the salary range you mention in your job post is in line with similar salaries in your region, you can use a salary tool that allows you to input job title and location. You can also mention perks, such as 401(k), tuition reimbursement, and flexible spending accounts (FSAs).

Telecommunications Specialist Skills/Qualifications:

  • Critical thinking and problem solving
  • Customer focus
  • Planning
  • Process improvement
  • Verbal and written communication
  • Telecommunications knowledge
  • Technical understanding
  • Technical zeal
  • Technical documentation
  • Attention to detail
  • Independence
  • Functional and technical skills
  • Dealing with complexity
  • Decision making
  • Operating systems
  • Cloud computing skills
  • Adaptability and the ability to master new technologies quickly

Education, Experience, & Licensing Requirements:

  • Associate’s degree in computer science, telecommunications, information technology, or similar field preferred
  • Cisco Certified Network Associate (CCNA) preferred
  • 1-2 years’ experience as a telecommunications specialist, IT support, or similar

[Call to Action] Your telecommunications specialist job description should finish strong with a call to action that urges applicants to send a resume and cover letter or fill out an online application.

You’ve Crafted a Telecommunications Specialist Job Description. Now Get the Word Out

Leverage your newly crafted job description to find your next telecommunications pro with a free job listing from Monster. By expanding your network and reach, you up your chances of finding the perfect next hire for this pivotal role.