Scheduler Job Description Template

A scheduler, sitting at a desk and going over meeting times with her manager.

The good news is that business has picked up substantially. The bad new? Your phone is ringing off the hook and you’re spending more time managing your appointment schedule than performing the main duties of your profession. Hiring a scheduler is a great way to free up your valuable time and ensure your clients are scheduled promptly. You’ll want to start with a well-written scheduler job description.

Keep the structure and organization of this scheduler job description template and edit and revise it to meet your specific job requirements and duties. Then, go and find more ideas for crafting your description by browsing Monster’s scheduler job listings.

A scheduler, sitting at a desk and going over meeting times with her manager.


[Intro paragraph] The most effective listings use the first few sentences to introduce your business to prospective schedulers, highlighting your unique company culture and working environment. Set your company apart from the competition in your scheduler job description by selling yourself to job seekers and giving them a sense of what you bring to the table as an employer.

Scheduler Job Responsibilities:

  • Answers phones and emails, schedules and confirms appointments, and inputs customer data into company systems.
  • Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments.
  • Manages department schedule by maintaining calendars for department personnel and arranging meetings, conferences, teleconferences, and travel.
  • Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries.
  • Maintains customer confidence and protects operations by keeping information confidential.
  • Keeps equipment operational by following manufacturer instructions and established procedures.
  • Secures information by completing database backups.
  • Provides historical reference by utilizing filing and retrieval systems.
  • Contributes to team effort by accomplishing related results as needed.

[Work Hours & Benefits] Schedulers will also want some details on your working hours and benefits. In this section of your scheduler job description, tell potential applicants about overtime or seasonal availability requirements, and sell them on the office perks benefits that set your business apart, like paid vacation time, family leave, or childcare reimbursements.

Scheduler Qualifications/Skills:

  • Scheduling
  • Administrative writing skills
  • Professionalism, confidentiality, and organization
  • Reporting skills
  • Travel logistics
  • Typing
  • Verbal Communication
  • Microsoft Office skills

Education, Experience, and Licensing Requirements:

  • High school diploma, GED, or equivalent
  • University/college degree is an asset.
  • Previous administrative experience preferred.

[Call to Action] Now that job hunters are familiar with your company and the requirements of the position, you need a compelling call to action to close out your scheduler job description, informing candidates exactly how to apply and encouraging them to do so. Let them know how and where to submit an application or resume, or who to contact at your company to apply.

Is Your Scheduler Job Description Ready for Prime Time?

Now that you’ve perfected your pitch for the right candidates, it’s time to attract top talent and schedule some interviews. Put your scheduler job description to the task by taking advantage of a free job posting from Monster.