Unit Clerk Job Description Template

Unit Clerk

[Intro Paragraph] Show why your hospital is a good career decision. Highlight the history, mission, culture, values, and any awards your hospital has received. Share the mission and team values of the unit so candidates know more about the team they’d be supporting.

Unit Clerk Job Responsibilities: Use this section of your unit clerk job description to share a detailed list of the job responsibilities so candidates know what to expect. Depending on your unit’s hiring needs, you may be looking for someone who:

• Manages the patient admission and discharge process for the unit.
• Helps patients fill out the necessary admission and discharge forms.
• Uses patient intake and electronic medical records (EMR) software.
• Schedules appointments, procedures, and transportation.
• Answers the phone and directs calls.
• Orders new supplies and equipment.
• Makes photocopies and faxes documents.
• Completes other administrative work as needed.
• Collaborates with medical and administrative staff.
• Maintains the confidentiality of all patient records.
• Follows all hospital policies and procedures.

[Work Hours and Benefits] The next step is to specify whether you’re hiring a full-time or part-time unit clerk. Make sure to mention if the unit clerk would need to work non-traditional hours like early mornings, late nights, and weekends. If your unit has a rotating shift schedule, note the various shift start and end times.

After discussing the time commitment, show that the hard work will be rewarded. Share the benefits your company offers for the role like health insurance, dental insurance, retirement planning, paid time off, and parental leave. The unit clerk role is often an entry-level position. Attract ambitious people by noting the career development track and any professional development opportunities like mentorship programs, stipends, and employee resource groups (ERGs). If you know the salary range, it’s helpful to include it so candidates can determine whether they want the job.

Unit Clerk Qualifications and Skills: Use these sections of your unit clerk job description to share the job qualifications. Some people will apply for a job only if they meet all of the qualifications. You’re likely to attract more candidates if you specify what is required versus preferred. Depending on your needs, you may want to include:

• Admits and discharges patients and has advanced customer service skills.
• Collaborates with medical and administrative staff and has strong interpersonal skills.
• Demonstrates time-management, prioritization, and organization skills.
• Works calmly and carefully in a fast-paced hospital.

Education and Experience Requirements:

• A high school diploma or equivalent is required.
• At least [number] years of medical clerical experience is preferred.

[Call to Action] Prompt candidates to apply by ending your unit clerk job description with a compelling call to action. You could invite candidates to apply and include instructions for applying from the job board, your hospital’s career page, or by contacting the hiring manager directly.