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Sample Interview Questions: Medical Office Receptionist

Sample Interview Questions:  Medical Office Receptionist

The sample interview questions below will assist with your interview preparation when looking to fill a medical office receptionist job description.

  • Tell me about your previous work experience as a medical office receptionist.
  • What were your primary responsibilities?
  • What type of interactions did you have with patients and visitors? 
  • Did you schedule patient appointments?
  • Did you maintain patient accounts? If so, what type of system did you use?
  • Tell me about a challenging situation with a patient and how you handled it.
  • What steps did you take to protect patient’s rights and confidentiality?
  • Do you enjoy interacting with people?
  • What additional responsibilities did you manage in your previous receptionist work?
  • What have you done at your present/last company to increase revenues, reduce costs, or save time? 
  • Tell me about your computer skills.
  • What makes you a great fit for this position?
  • What type of schedule are you looking to work? 
  • Would you be available to work extra hours if needed?

Every interview you conduct provides an opportunity to improve your interview skills.

Your initial contact with a prospective job candidate might involve a phone interview that  later leads to an in-person panel interview.

Throughout the interview process, be aware of red flags and warning signs to avoid common hiring mistakes and hiring the wrong person.

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