Medical Receptionist Job Description Sample
This medical receptionist job description template can assist in creating a job application that will attract candidates who are truly qualified for the job. Feel free to revise this description to meet your specific duties and requirements. If you need more ideas for crafting your description, browse Monster’s medical office receptionist job listings.
[Intro paragraph] Just a few sentences introducing your practice to prospective medical receptionists can really kick off your job listing. Highlight your unique company culture and office environment by taking this opportunity to set your company apart from competing job listings and sell yourself to job seekers.
Medical Receptionist Job Responsibilities:
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
- Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
- Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, verifying receipt of supplies, and scheduling equipment service and repairs.
- Helps patients in distress by responding to emergencies.
- Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
[Work Hours & Benefits] You also want to include your medical practice’s working hours and benefits. Try to sell potential applicants on things like overtime or seasonal availability, as well as the benefits that set you apart, like paid vacation time, commuting credits, or childcare reimbursements.
Medical Receptionist Qualifications / Skills:
- Telephone skills
- Customer service
- Time management
- Attention to detail
- Word processing
- Quality focus
Education, Experience, and Licensing Requirements:
- University/college degree is an asset
- Familiarity with phone systems
- Previous experience with Microsoft Office software preferred
[Call to Action] You’ve gotten a job hunter’s attention; now how do you get their application? You need a compelling call to action right here, telling applicants reading your medical receptionist job description exactly how to apply. Let them know how and where to submit their resume, who to contact at your company, or whether to click the “apply” button at the top of the ad.
Get Help Hiring Your Next Medical Office Receptionist
A great receptionist can make all the difference in the ease with which your medical practice runs. You want to find a skilled candidate who can answer the call, not one who will leave you on proverbial hold. So, try Monster job ads and our selection of monthly plans that allow you to upgrade, scale down, and cancel at any time. You can even access SearchMonster at no extra charge, connecting you to the best receptionist candidates. Get started here!