Sample Interview Questions: Medical Office Receptionist
- Tell me about your previous work experience as a medical office receptionist.
- What were your primary responsibilities?
- What type of interactions did you have with patients and visitors?
- Did you schedule patient appointments?
- Did you maintain patient accounts? If so, what type of system did you use?
- Tell me about a challenging situation with a patient and how you handled it.
- What steps did you take to protect patient’s rights and confidentiality?
- Do you enjoy interacting with people?
- What additional responsibilities did you manage in your previous receptionist work?
- What have you done at your present/last company to increase revenues, reduce costs, or save time?
- Tell me about your computer skills.
- What makes you a great fit for this position?
- What type of schedule are you looking to work?
- Would you be available to work extra hours if needed?
Every interview you conduct provides an opportunity to improve your interview skills. Your initial contact with a prospective job candidate might involve a phone interview that later leads to an in-person panel interview. Throughout the interview process, be aware of red flags and warning signs to avoid common hiring mistakes and hiring the wrong person.
The job interview is a crucial part of the hiring process that helps you to determine whether or not a candidate is a good fit for an open position. You want to make sure you’re asking the right kinds of questions and follow-ups, otherwise, you’re wasting the candidate’s time—not to mention your own. Could you use some help creating a comprehensive interview process? Sign up for exclusive Monster Hiring advice and we’ll send you the latest interview strategies, recruiting tips, hiring trends, and even some awesome Monster deals. Let Monster help you find your next awesome hire.