Housekeeping Job Description Template

Housekeeper making the bed in a guest room.

A recent survey from the American Hotel and Lodging Association found 87% of hospitality employers report staffing shortages, and their most critical staffing need? Housekeeping.

Hoteliers make up the largest portion of the housekeeping services industry, followed by healthcare, commercial spaces, and residential, and all of these sectors have seen an increase in demand that is expected to grow the global cleaning industry by an annual growth rate of 8.7% by the end of the decade.

If you’re in the cleaning services business, growing demand—driven largely by increased anxiety about hygiene and health as well as an aging population and growth in the number of single person households and dual-income households—is great news. In fact, for many cleaning service employers, finding reliable staff is one of the few roadblocks on your earnings horizon. You can’t take on new clients or add to your hotel’s guest capacity if you can’t find efficient, fastidious housekeeping staff to service them.

Using the housekeeping job description below as a starting point can help you craft a job post that reflects your needs and values and highlights the benefits of joining your workplace. Reviewing Monster’s current housekeeping job posts can provide even more inspiration as you research what to include in your own post to help entice motivated workers to apply for your open cleaning services positions.

Housekeeper making the bed in a guest room.

Housekeeping Job Description

Intro Paragraph: Your job description should begin with a concise overview of the open position and a brief description of your ideal candidate. Writing this summary will help you to focus on the most critical qualities you are seeking in your next housekeeper.

You might phrase it as follows: “We are seeking a housekeeper to join our fast-growing team. The ideal candidate is efficient, reliable, and detail-oriented.”

About Our Workplace: Use this section of your housekeeping job description to highlight what sets your workplace apart. This is a perfect place to summarize your organizational mission and values and explain what makes your workplace special. Do you run a large hospitality company with multiple opportunities for career growth or a small business with close ties to the local community? Do you focus on commercial real estate clients, private homes, or healthcare? Is your business one of the growing number of cleaning service providers offering environmentally responsible housekeeping with the use of organic and/or less toxic cleaning supplies? The more clearly you can communicate the elements that make your work setting stand out, the more likely you are to attract applicants who will succeed in it.

Housekeeping Job Responsibilities: The following list of day-to-day job responsibilities may differ significantly depending on your client mix.

  • Cleans and sanitizes hotel rooms, offices, public areas, restrooms, and residential areas.
  • Vacuums, mops, and sweeps carpets and floors.
  • Cleans windows and mirrors.
  • Makes beds and changes linens.
  • Replenishes toilet paper, hand towels, soap, and other toiletries.
  • Empties and cleans trash cans and replaces liners.
  • Washes dishes, utensils, kitchen gadgets, and appliances.
  • Tidies and organizes personal items and belongings, drawers, closets, and storage spaces in a neat and orderly fashion.
  • Washes, dries, irons, folds, and puts away laundry.
  • Reports maintenance issues, including changing light bulbs.
  • Deep cleans carpets, drapes, and upholstery.

Work Hours and Benefits: Next, include the hours required and the salary range and benefits that come with this position. To determine a fair offer for your city or town, you can use a salary tool like Monster’s, which allows you to input job title and location to calculate estimates for low, median, and high salary.

One of the best ways to use this section of your housekeeping job description is to emphasize benefits and perks that are most likely to appeal to applicants, such as paid time off, health insurance, and child care.

Housekeeping Skills: Attract more candidates by limiting the number of required skills you include or dividing your requirements between “required” and “optional” qualifications.

  • Knowledge of how to use cleaning tools and supplies
  • Physical stamina and strength
  • Efficiency
  • Attention to detail
  • Reliability
  • Punctuality
  • Time management and the ability to prioritize tasks and work independently
  • Integrity
  • Flexibility, collaboration, and teamwork
  • Communication and listening skills
  • Courtesy and customer-service skills

Education, Experience, and Licensing Requirements:

  • High school diploma or equivalent a plus
  • Previous work experience

Call to Action: End your housekeeping job description with a “call to action” that encourages qualified applicants to “apply now” by filling out an online application.

Leverage Your Refreshed Housekeeping Job Description to Find the Cleaning Staff Your Need

Start attracting qualified candidates now with a Monster+ Free account! Post a job listing every 30 days at no cost, no credit card required. We’ll send your ad to the best-matched candidates, and you can receive up to three free applicants. Build a stronger team today.