Medical Secretary Job Description Template

Medical secretary standing at her desk, talking on the phone.

Similar to the medical records clerk, the medical secretary works at a doctor’s practice or hospital, administering patients or referring them to a different facility. They set up appointments and consultation hours, enter patient data, and serve as the point of contact between doctor and patient.

Looking to hire a medical secretary? Make the process fast and simple by copying this medical secretary job description template and adding the specific job requirements to your job post. Take a look at current medical secretary job listings to gain some insights into your competitors.

Medical secretary standing at her desk, talking on the phone.

Medical Secretary

[Intro Paragraph] A professional medical secretary job description starts with an introduction to the facility, explaining what makes the practice unique and why it’s the right choice for medical secretary candidates. Share some of the research studies your facility has participated in, the average bed capacity, and highlight the successful doctors or surgeons who are working for your facility.

Medical Secretary Job Responsibilities: After the introduction, you’ll want to move on to the responsibilities of the position. The secretary must be versatile and capable of focusing on several responsibilities at once. Here are some examples of what to include in your job post.

  • Represents physicians by screening incoming phone calls and helps with scheduling, receiving, and announcing scheduled patients and visitors.
  • Gathers patient information and maintains patient records.
  • Ensures physician productivity by maintaining calendars.
  • Produces information by transcribing dictation, preparing medical reports, and creating summaries.
  • Provides historical reference by developing and utilizing filing and retrieval systems.
  • Generates revenues by completing direct patient and third-party billing.
  • Secures information by completing database backups.
  • Maintains patient confidence and protects operations by keeping information confidential.
  • Maintains office supplies inventory by checking stock.
  • Keeps office equipment operational by following operating instructions.
  • Maintains quality results by following and enforcing standards.
  • Serves and protects the health care community by adhering to professional standards.
  • Updates job knowledge by participating in educational opportunities, such as reading professional publications.

[Work Hours and Benefits] Next, you’ll want to include a brief description of your facility’s work hours and benefits. Depending on the type of hospital or clinic, the medical secretary usually works standard office hours. Highlight any flexible schedule options and the typical work hours in your medical secretary job description. Describe the benefits that are likely to appeal to medical secretary job seekers, like development programs, childcare reimbursement, and health insurance for the family.

Medical Secretary Qualifications and Skills:

  • Strong office technology skills
  • Knowledge of HIPPA and client confidentiality laws
  • Solid written and verbal communication skills
  • Detail orientated
  • Proficient in medical terminology

Education and Experience Requirements:

  • High school diploma or GED equivalent
  • Previous medical secretary experience
  • Healthcare coding certification

[Call to Action] The last part of your medical secretary job description is crucial for encouraging interested readers to apply. Include a call to action and instruct future candidates to forward their application to the HR department or provide a button that automatically forwards them to the hiring website.

Find the Right Medical Secretary for Your Facility

Creating a professional medical secretary job description is a great first step toward recruiting talented candidates. After all, you want to ensure your new hire has experience working with patients and is detail orientated. Monster can help by offering a free job post to help you get started.