Billing Coordinator Job Description Template

Billing Coordinator

[Intro Paragraph] Make a good first impression by discussing the company culture, values, mission, and history. Many candidates value flexibility, diversity and inclusion, and professional development. Stand out from your competition by describing specific perks and initiatives your company offers like flextime, Employee Resource Groups (ERGs), and training and mentorship programs.

Billing Coordinator Job Responsibilities: Use this section of your billing coordinator job description to share the job responsibilities. The job responsibilities frequently differ from company to company, so be sure to tailor your list so candidates know what to expect. Potential candidates will be able to determine whether they are interested in the role and have the skills you need, making it more likely you end up with candidates who will be a fit for the job. Here are a few sample job responsibilities to get you started:

• Oversees all billing department operations.
• Hires, onboards, and manages billing associates.
• Knows how to use popular bookkeeping software.
• Trains billing associates on departmental best practices.
• Creates all billing department policies and procedures.
• Investigates and resolves payment and billing issues.
• Works directly with customers and clients as needed.
• Collaborates with other finance department leaders.
• Maintains confidentiality of all financial and personal information.
• Acts as the point of contact for colleagues from other departments.

[Work Hours and Benefits] This is where you’ll specify whether you’re hiring a full-time or part-time billing coordinator. If you’re hiring a part-time person, mention the days and hours so candidates know the time commitment. Next, share the benefits the candidate would receive, such as paid time off, health insurance, retirement planning, parental leave, and wellness stipends. If you know the salary range, it’s helpful to include it so candidates can determine whether it works for them.

Billing Coordinator Qualifications and Skills: Use these sections of your billing coordinator job description to share the qualifications. Some candidates will only apply if they meet all the qualifications. You’re likely to increase the number of applicants if you note what is preferred versus required. Here are some qualifications you may want to include:

• Knows customer service best practices.
• Demonstrates strong time management and operations skills.
• Manages a team and has advanced leadership and interpersonal skills.

Education and Experience Requirements:

• A high school diploma or equivalent is required.
• An associate or bachelor’s degree is preferred.
• At least [number] years of billing associate experience is preferred.

[Call to Action] Another way to increase the number of applicants is to end the billing coordinator job posting with a strong call to action. For example, you could invite interested candidates to apply and provide instructions for applying from the job board, your company website, or by contacting the hiring manager directly. If you have an application deadline or any information on the ideal hiring timeline, it’s helpful to include it so candidates can plan accordingly.