Medical Office Manager Job Description Template

Medical Office Manager

[Intro Paragraph] Think of this section as an elevator pitch for the role and healthcare facility that encourages talented medical office managers to apply. Show why your healthcare facility is a great place to work by describing its history, culture, mission, values, and accolades. Attract motivated medical office managers by discussing professional development opportunities, such as training programs, networking opportunities, mentorship programs, and career trajectories.

Medical Office Manager Job Responsibilities: Use this section to share a detailed list of the responsibilities so medical office managers know what to expect and can decide whether they have the necessary skills. For example, you might be looking for a medical office manager who:

• Develops and implements office policies and procedures.
• Oversees all financial operations, including billing and coding.
• Supervises, trains, and evaluates administrative staff.
• Sets the staffing schedule and approves paid time off.
• Hires and onboards new administrative staff.
• Ensures that customer service standards are met.
• Collaborates with nurses, doctors, and executives.
• Works with executives to set goals, objectives, and budgets.
• Makes sure regulations, guidelines, and standards are followed.
• Uses popular software for electronic medical records (EMR), billing, scheduling, and payroll software.

[Work Hours and Benefits] Medical office managers may occasionally need to work long hours. Show that their hard work will pay off by highlighting the benefits and perks your healthcare facility offers, such as health insurance, paid time off, retirement plans, bonuses, and continuing education and tuition reimbursements.

Medical Office Manager Qualifications and Skills: Use these sections of your medical office manager job description to list the necessary and preferred requirements so that candidates know whether they’ll be considered qualified. For example, you may want to include the following:

• Works well independently and has strong operational skills.
• Excels at customer service and has strong interpersonal skills.
• Learns quickly and has strong problem-solving and critical thinking skills.
• Develops strong relationships with coworkers and has strong leadership skills.
• Communicates effectively and has strong verbal and written communication skills.

Education and Experience Requirements:

• An associate or bachelor’s degree in healthcare management, business, or a related degree is required.
• A master’s degree in healthcare management, business, or a related degree is preferred.
• A Certified Medical Manager (CMM) designation from the Professional Association of Health Care Office Management (PAHOM) is preferred.
• At least [number] years of medical office management experience is required.

[Call to Action] Effective medical office manager job descriptions end with an invitation to apply. Provide candidates with instructions for how to apply from the job board or on your organization’s website. If you have more information about the hiring timeline and process, it can be helpful to include it so that medical office managers know the next steps.