IT Specialist Job Description Template

IT Specialist

[Intro Paragraph] Begin your job description with an introductory paragraph that tells the prospective applicant a little bit about your company and the working environment. This is your chance to set your company apart from the rest. Take 2-3 sentences to cater your recruiting pitch to the ideal candidate and lure the best of the best.

IT Specialist Job Responsibilities:

• Provides clients with information by designing methods to collect and retrieve data.
  Identifies client requirements by establishing personal rapport with potential and actual clients and other persons in a position to understand service requirements.
• Collects data by identifying sources of information and designing survey and collection methods.
• Organizes information by studying, analyzing, interpreting, and classifying data.
• Resolves retrieval problems by altering design to meet requirements.
• Prepares reports by collecting, analyzing, and summarizing information.
• Prepares reference for users by writing operating instructions.
• Maintains historical records by documenting system changes and revisions.
• Maintains client confidence and protects operations by keeping information confidential.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.
• Establishes and revises database by conferring with analysts and programmers to code and retrieve data.
• Maintains database by entering data.

[Work Hours & Benefits] Discuss the working hours and benefits specific to your company in this section of your IT specialist job description. This is your chance to tell prospective IT specialists about flexible hours, the ability to work from home, or other telecommuting opportunities. And focus on the benefits that set you apart, like conference sponsorships or continuing education or tuition credits.

IT Specialist Skills and Qualifications:

• Technical understanding
• Process improvement
• Data processing
• Reporting research results
• Networking knowledge
• Presenting technical information
• Written communication
• Operating systems
• Reporting skills
• Client relationships
• Documentation skills

Education, Experience, and Licensing Requirements:

• Bachelor’s degree in computer science, mathematics, or engineering
• Minimum of five years of experience in IT or database administration
• Experience working with following environments: Mac OS, Windows 10 & Windows Server 2008+ operating systems, Active Directory, Exchange / Office 365, Network Storage, Azure, KACE 1000
• Experience setting up and troubleshooting various technical equipment such as laptops, video conferencing systems, mobiles, etc.
• Working knowledge of scripting languages (Powershell, Bash, Java, etc.)

[Call to Action] The most effective job descriptions let candidates know how to apply and encourage them to do so. So here you should have your call to action. Advise prospective specialists to apply through the job listing or to contact your HR department directly.