Lessons from COVID-19: Part One – Crisis Management
In part one of our three-part series, we see how companies first responded to COVID-19, and how their crisis management strategies allowed them to adapt to the pandemic in real time. From travel bans, to quarantines, to the sudden need to adjust policies (like work from home), many things changed both temporarily and permanently. We also delve into what companies did to protect their brands during this time and how these tactics are helping them build stronger reputations going forward. Lastly, we offer support to managers striving to emerge as strong leaders, as they help their teams navigate difficult circumstances.