Mortgage Loan Officer Job Description Template

Mortgage loan officer working with clients.

When you’re hiring a mortgage loan officer, it’s important to find someone with mortgage expertise and financial acumen. The best mortgage loan officers also have excellent client services skills. Writing an effective mortgage loan officer job description is the secret to hiring someone who will be an asset to your team and clients.

If you’re short-staffed and your mortgage loan officers are swamped, you probably want to hire the right person quickly. It’s helpful to start with a good understanding of the specific mortgage loan officer job requirements that matter for your company.

In addition, you can check out other mortgage loan officer jobs that have been posted on Monster to see how similar banks, mortgage companies, or credit unions are hiring for the job. Next, save time by editing this mortgage loan officer job description template to find someone who your team and clients can trust.

Mortgage loan officer working with clients.

Mortgage Loan Officer

[Intro Paragraph] Increase the number of applicants by showing why your company is a great place to work. Discuss the company culture, mission, team values, and any accolades your company has earned. Motivated mortgage loan officers will want to be promoted to more senior positions. Highlight any professional development opportunities your company offers like training and mentorship programs and professional development stipends.

It’s also helpful to mention your company’s commitment to career advancement and the typical career trajectory for this role in your mortgage loan officer job description. Finally, share whether the mortgage loan officer would work on residential mortgages, commercial, or both.

Mortgage Loan Officer Job Responsibilities: Use this section of your mortgage loan officer job description to list the most important job responsibilities at your company. Include a comprehensive list so candidates can decide whether they have the skills you need and are excited about the opportunity. Depending on your hiring needs, you may be looking for someone who:

  • Determines whether clients are eligible for mortgage loans.
  • Reviews clients’ financial information to decide the amount they can borrow.
  • Files mortgage loan applications and keeps detailed client records.
  • Manages the contract and closing process.
  • Builds strong working relations with clients.
  • Advises clients on mortgage loan options and refinancing.
  • Follows all national, state, and local financial rules and regulations.
  • Maintains client confidentiality.
  • Uses common mortgage loan software.

[Work Hours and Benefits] This is where you’ll specify whether you’re hiring for a full-time or part-time role. If it’s a part-time role, mention the days and hours. Next, share the benefits offered for the role, such as health insurance, dental insurance, paid time off, paid parental leave, a 401(k) with matching, overtime compensation, bonuses, and stipends. Also consider any mortgage loan officer training that may be an incentive for candidates. Finally, as you consider the mortgage loan officer salary range for your position, it may help to understand the median salary and the growth outlook for the position.

Mortgage Loan Officer Qualifications and Skills: Use these sections of your mortgage loan officer job description to share the qualifications. Keep in mind that some people will only apply for a job if they meet all the qualifications. You’re likely to get more applicants if you note what is required versus preferred. For example, you might want to include:

  • Collaborates with clients and colleagues and has excellent social skills.
  • Demonstrates strong time-management and organization skills.
  • Knows mortgage loan best practices and has financial acumen.

Education and Experience Requirements:

  • A high school diploma or equivalent is required.
  • A bachelor’s degree in finance, business, accounting, or a related major is preferred.
  • Must have an active mortgage loan originator (MLO) license in [state].
  • Must have at least [number] years of experience authorizing loans.

[Call to Action] Close out your mortgage loan officer job posting on a strong note with a call to action. For example, you could invite interested candidates to apply and say that your team is looking forward to hearing from them. It’s also helpful to provide instructions for applying from the job board, your website, or by contacting a recruiter. If you know the intended hiring timeline and next steps in the hiring process, let candidates know what to expect.

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