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Job Descriptions

This patient care unit clerk sample job description can assist in your creating a job application that will attract job candidates who are qualified for the job. Feel free to revise this job description to meet your specific job duties and job requirements.

Description: Patient Care Unit Clerk

Patient Care Unit Clerk Job Purpose:
Supports patient care delivery by providing clerical services.

Patient Care Unit Clerk Job Duties:

  • Helps patients by responding to intercom requests; obtaining needed services from nurses, licensed practical nurses, physicians, aides, and other hospital personnel.
  • Welcomes visitors by greeting visitors, in person or on the telephone; answering inquiries; relaying calls to patients; giving directions; referring inquiries to nursing and physician staff.
  • Provides information by answering questions and requests.
  • Establishes patient record by preparing folder; assigning patient number; completing patient identification information.
  • Documents patient care services by copying nursing and physician notes to patient and department records.
  • Arranges discharges by notifying business office and patient transporter service.
  • Maintains unit operations by following policies and procedures; reporting needed changes.
  • Maintains patient confidence and protects hospital operations by keeping information confidential.
  • Maintains unit supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Keeps unit equipment operational by following manufacturer's instructions and established procedures; calling for repairs.
  • Conserves unit resources by using equipment and supplies as needed to accomplish job results.
  • Secures patient information by completing data base backups.
  • Maintains safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols.
  • Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
  • Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications: Time Management, Organization, Attention to Detail, Quality Focus, Professionalism, Productivity, Patient Services, Medical Teamwork, Telephone Skills, Customer Focus, Supply Management

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