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Job Descriptions

This operations analyst sample job description can assist in your creating a job application that will attract job candidates who are qualified for the job. Feel free to revise this job description to meet your specific job duties and job requirements.

Description: Operations Analyst

Operations Analyst Job Purpose:
Accomplishes business objectives by identifying and solving customer information and processing problems.

Operations Analyst Job Duties:

  • Identifies project requirements by interviewing customers; analyzing operations; determining project scope; documenting results; preparing customer contracts.
  • Develops problem solutions by describing requirements in a work-flowchart and diagram; studying system capabilities; analyzing alternative solutions; preparing system specifications; writing programs.
  • Develops project estimates by identifying phases and elements, personnel requirements, and costs.
  • Verifies results by completing tests.
  • Prepares customers to use system by conducting training.
  • Provides reference for customers by writing documentation; providing support and help.
  • Maintains systems by researching and resolving problems; maintaining system integrity and security.
  • Maintains quality service by establishing and enforcing organization standards.
  • Prepares reports by collecting, analyzing, and summarizing information.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.

Skills/Qualifications: Problem Solving, Quality Focus, General Consulting Skills, Project Management, Process Improvement, Client Relationships, Reporting Skills, Networking Knowledge, Networking Standards, Technical Zeal, Job Knowledge

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