Select a category below to review search results.

FAQs

As stated in the subscription agreement, refunds are not provided in the event of a cancellation. After a subscription is cancelled, services will be available until the expiration of that term.

FAQs

Yes, once the subscription is cancelled you will receive a cancellation email. 

FAQs

No, cancelling the subscription will discontinue future charges but your job can remain active until the end of the current paid cycle.  

FAQs

You will be able to cancel your traditional Monster subscription from within the account settings.  There you will find information about your subscription with the option to cancel.  Place your mouse over your account settings in the upper right corner of your account and choose Subscription. Click on “stop renewing this plan” and be sure to click on the pop up to confirm the cancellation. 

Monster+ subscribers will need to follow a different set of steps to cancel, click here to learn more.

FAQs

You’re free to cancel your monthly value plan subscription any time via the link in your customer account settings. You will still be able to use your plan if there are remaining days in your current 30-day cycle.   

To review the cancellation policy please click here. 

To cancel please click here. 

To access these links, you will need your Monster User information. 

FAQs

No expiring the job posting(s) will not cancel the subscription.  You will have to take a separate action within the account to cancel the subscription. Similar to other monthly renewing subscription services, it is the customer’s responsibility to take action to end the subscription. 

Subscription Job Ad FAQs

If you are a Monster Job Ad subscription customer who takes advantage of our monthly value plan, we have all the answers you need. Check out all of our FAQs on job ad management, account information, billing and more.

FAQs

Yes, subscription renewal charges are not dependent on product usage. Unless cancelled you will continue to be charged monthly.  Click here to view the subscription agreement. 

FAQs

At the end of the trial period your card will be charged. Unless cancelled, your card will continue to be charged monthly thereafter.  The actual renewal charge date will be 30 days after each charge.