Bank Teller Job Description Template

A bank teller smiling as she assists a customer.

A bank teller is typically the first person your clients meet when they walk into a branch location to make financial transactions. Ensure you make a good first impression by hiring bank tellers who are knowledgeable, welcoming, friendly, and have top-notch customer service skills. Writing a detailed and compelling bank teller job description is the key to finding someone who will be an asset to your customers and team.

Save time on the writing process by customizing this job description template to meet your hiring needs. For more ideas, it’s helpful to read other bank teller job postings on Monster to see how your competitors are hiring for this important role.

A bank teller smiling as she assists a customer.

Bank Teller Job Description

Intro Paragraph: Start with a short description of the bank teller role and your bank. In addition to sharing the main responsibilities, consider sharing metrics like the number of branches, clients, and assets under management. The goal of is to spark the interest of potential candidates.

About Our Workplace: Use this section of your bank teller job description to share why your company is a great place to work. For example, you could describe the company culture, mission, and values. Motivated bank tellers will want to be promoted to the head teller role and continue to advance. Attract motivated candidates by highlighting your bank’s professional development initiatives, including training, mentorship, and networking programs.

Bank Teller Job Requirements and Responsibilities: Next, include a detailed list of the job responsibilities at your bank so potential candidates can determine whether they are interested in the role and have the skills to be successful. Here are some examples you could include depending on your hiring needs:

  • Helps customers complete financial transactions, including bank deposits, withdrawals, wire transfers, and foreign currency exchanges.
  • Answers customer questions and provides information about the bank services, including credit cards, loans, and bank accounts.
  • Verifies customer identities and keeps all information confidential.
  • Counts cash at the start and end of each shift.
  • Records all transactions throughout the workday.
  • Adheres to federal and state banking regulations and corporate rules and regulations.

Work Hours and Benefits: Use this section of your bank teller job description to share the working hours and benefits. Mention relevant details like whether you’re:

  • Hiring a part-time or full-time bank teller and the hours per week
  • Hiring for a specific shift or have a rotating shift schedule (describe the shift or shifts)
  • Hiring someone who would need to work weekends

This is also a good place to mention the salary or hourly rate and the benefits and perks you offer for the role, such as:

  • Paid time off
  • Paid parental leave
  • Health insurance
  • Training
  • A 401(k)

Bank Teller Skills and Qualifications: Next, share the skills and experience you’d like candidates to have. Driven bank tellers will be able to learn new skills and software quickly. This is often an entry-level or early-career role. You will almost certainly have more candidates if you have a shorter list, don’t expect years of experience, and note what is preferred versus required. Here are some examples you could include:

  • Customer service skills
  • Interpersonal skills
  • Basic math skills
  • Time-management skills
  • Problem-solving skills
  • Organizational skills
  • Learns about new products and services quickly

Education, Experience, and Licensing Requirements:

  • A high school diploma or equivalent is required.
  • Previous customer-facing experience is preferred.

Call to Action: End your bank teller job description with a call to action that drives candidates to apply. For example, you could share how they can apply directly from the job board and say that you look forward to reviewing their application.

Hire a Qualified Bank Teller

Now that you’ve written a bank teller job description targeting the right candidates, you can begin your search. Create a Monster job posting to reach candidates who will be an asset to your customers and team.