Monster Video: Set the Scene for a Great Interview
Improve the Interview Process
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What does it take to conduct a great interview?
Do your interviews leave job candidates with a positive impression that supports your small company's business strategy?
By: Jon Picoult
When a candidate comes in and interviews, there’s an opportunity there for you to send another signal. A signal that the candidate’s time is as valuable as my time.
It’s a signal that says, “You’re here, I’m respecting your time. I’m going to give my undivided attention.”’
And even something as simple as making sure you chose a location for the interview that is going to minimize distraction. And maybe that might not even be in the store that you operate — maybe you meet somebody in another locale, which might not be a bad thing, particularly if you have a certain type of brand that you are trying to exude and communicate.
Maybe having that interview in another location, whether it’s a coffee shop or some other place, it could create the aura that you’re looking for to make the candidate comfortable.
But my point is you want to pick a place, whether it’s on sight or someplace else, where you can dedicate your attention to that candidate. That might just be a 30-minute interview. But you want that person to feel like they had a fair shot, that they weren’t trying to compete for your attention with your Blackberry, the phone over here, somebody looking for your attention there. Because that’s discourteous — that’s an act of incivility if you’re doing that.
Because if you’re conducting an interview — and you’re looking at your smartphone while you’re having this interview — what you are saying to the candidate, implicitly, is that “Your interests are less important than my interests. This thing on my phone is far more important than anything you’re telling me.”
And you know, that might be the case. You might during the interview in the first five minutes be saying to yourself, “Nah, I don’t think this person is right.” But you’ve got to give them the courtesy of giving them your undivided attention.
Because remember again, they are going to walk away from this interview process — and even if they don’t get the job, you want to leave them with a highly positive impression; as positive as possible, given that they are a rejected applicant, so that they feel good about the process.
They feel it was fair, it was equitable and that they would recommend others to go to you seeking employment. Or maybe they would even consider patronizing your store because they were treated exceptionally well during that interview process.
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