For many managers it can be difficult to figure out what motivates employees from generations other than their own. Staff can also find themselves frustrated by the differences that generational perspective brings:
- A twenty-something complains, “My boss never provides any feedback.”
- His baby-boomer coworker has a different problem. “Why does my supervisor want to review everything I do? She must think I’m incompetent!”
These are two very different perspectives of the same manager and same management style. It is no wonder that managers, supervisors, and team leads are confused. These issues of generational preference affect every aspect of work relationships and are critical to offering effective recognition.
The latest research
The results of the Make Their Day survey on employee recognition preferences is complete! So, what did we learn?
- What motivates each generation
- Key findings from the latest research regarding the generational divide in recognition
- Techniques to match recognition and management style to the individual
- Tips for adjusting your management style to effectively meet your needs and those of employees.
View the Recognition Across the Generational Divide presentation or watch the webinar recording courtesy of Monster Intelligence.
Monster thanks Cindy Ventrice for presenting this webinar
Employee loyalty specialist, Cindy Ventrice is a management consultant, speaker, and workshop leader with over 20 years of experience.
The author of the best-selling book Make Their Day! Employee Recognition That Works and the companion guide Recognition Strategies That Work, she has been quoted extensively, including in The New York Times, Harvard Business Update, HR Executive, Workforce Magazine, on CNBC, and in the book The Likeability Factor.
Cindy consults with organizations wishing to implement or improve recognition programs, offering guidance on design and implementation. She also trains and coaches managers and has worked with front-line supervisors to CEOs from 14 countries. She understands the challenges of managing for global and generational differences as well as working with a dispersed workforce.
Past clients include Cisco, MIT, Sorin, WorksafeBC, State of California, Bell Canada, and State Farm Insurance.